How to setup a Polycom IP4000 Conference VoIP Phone

How to setup a Polycom IP4000 VoIP Conference Phone

by | Mar 10, 2020 | Implementing VoIP

In this tutorial, we will walk through the basic steps to get a Polycom SoundStation IP4000 VoIP Conference Phone configured for use with FiberConX Business VoIP Phone Services. As usual, these settings will probably work for most VoIP Service Providers as we are only doing a basic configuration.

Before we begin, make sure the SoundStation IP4000 VoIP Conference Phone is powered up and connected to your network.

  1. Press the MENU key on the left side of the phone and you will see the Main Menu.
  2. Press the Arrow Keys and navigate to, and select Status.
  3. Press the Arrow Keys and navigate to, and select Network.
  4. Press the Arrow Keys and navigate to, and select TCP/IP Parameters.
  5. The IP Address will be displayed on the LCD screen.
  6. If you do not see an IP Address, check that the IP4000 voip phone is properly connected to the network.
  7. Using a browser, enter the IP Address in the URL address bar and hit enter.
  8. Enter ‘Polycom’ for the Username and ‘456’ for the Password on the login page.
  9. Once logged in, press the General tab on the top menu ans select Time.
  10. Under Synchronization, select an appropriate SNTP Server.
  11. Under Synchronization, select an appropriate GMT Offset.
  12. At the bottom of the page, click the Submit button.
  13. Now, press the Line tab on the top menu.
  14. Under Identification, enter an appropriate name in the Display Name field.
  15. Under Identification, enter your SIP User ID in the Address field.
  16. Under Identification, enter SIP User ID in the Auth User ID field.
  17. Under Identification, enter SIP Password in the Auth Password field.
  18. Under Identification, enter an appropriate name in the Label field – this is shown on the phone.
  19. Under Server 1, enter the name or IP address of the SIP Server in the Address field and if required, the port number in the Port field.
  20. Under SIP Outbound Proxy, enter the name or IP address of the SIP Server in the Address field and if required, the port number in the Port field.
  21. At the bottom of the page, click the Submit button.

At this point, the Polycom SoundStation IP4000 VoIP Conference Phone should display the value you entered in the Label field beside the first line button with a green checked phone next it.

 

How to setup a Polycom IP4000 VoIP Conference Phone May 7th, 2020 Jerry Kendall