Agreements, Policies, Terms & Conditions

FiberConX customers are subject to FiberConX’s Master Services Agreement.
FiberConX’s Acceptable Use Policy.
FiberConX’s Service Level Agreement (100% SLA).
FiberConX’s Privacy Policy.
FiberConX’s Service Fees, Payment & Notices Policy.
FiberConX’s WebSite Usage Policy.
FiberConX’s Product Returns Policy.
FiberConX’s Product Delivery Policy.

Copyright Notice

Trademark Notices

FiberConX, the FiberConX logo, and certain other marks in this web site are the trademarks, trade names, and service marks of FiberConX. Any use of such marks without the prior written consent of FiberConX is prohibited. Other trademarks and logos are the property of the parties to whom they are attributed.

Securities Laws Compliance

This web site contains forward-looking statements by FiberConX’s management, which are based on current expectations. These forward-looking statements are subject to numerous risks and uncertainties. As a result, actual results may differ materially from what is expected. FiberConX assumes no obligation to update FiberConX’s forward-looking statements.

Telephone Monitoring

To ensure FiberConX’s customers receive quality service, FiberConX randomly selects phone calls for monitoring. These calls, between FiberConX’s customers and employees, are evaluated by supervisors. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.

Policy on Third Party Legal Process

It is FiberConX’s policy to respond with reasonable promptness to subpoenas and other legal process served on FiberConX or its subsidiaries that seek information, documents or other business records. Third parties wishing to serve such process on FiberConX may do so in writing through FiberConX’s Legal Department. FiberConX will evaluate each such request based upon the applicable law and facts. An administrative fee of $75 will be charged for each request to cover FiberConX’s fees and expenses in responding to the request. FiberConX may require the requesting party to pay the applicable hourly rate for requests that require significant engineering or technical support. FiberConX may also charge additional amounts for requests that require substantial photocopying, third party charges or other expenses. FiberConX expressly reserves any rights under applicable law in connection with its receipt, evaluation and any response to, any third party requests or legal process.